About Company Settings

Role: Company Administrator.

You use the functions under Company Settings (click > Administration sidebar > Company Settings) to enable, disable and configure a wide range of settings that affect the behaviour of Whispir functions. For example, you can modify general company details, and modify settings relating to messaging, the address book, events and so on.

All the Company Settings functions are listed below. Where topics explaining how to use the functions are available in this online help click a link to read more. (You can also use the search function or the table of contents to help you find any of these topics.)

Note: You might not have access to all the settings listed below. What you can access depends on the permissions assigned to your Company Administrator role and how Whispir has been configured for your company.

General

• Company Details: See Modify company details
• Company Contact Details: See Modify company contact details
• Company Permissions: See Configure global company permissions
• System Notification Templates: See Edit system notification templates
• Security: See Configure security settings
• Password Policy: See Enable password policy
• Browser Settings: See Configure browser settings

Messaging

• SMS: See Configure SMS settings
• Email: See Configure email settings
• Push Notifications
• Voice: See Configure voice settings
• Rich Messaging: (This setting is disabled by default) Enabling Whispir's communication centre setting allows Home, Response and Comment functionality to be included automatically in rich messages. (Home: Provides a link to Whispir’s Connect home page. Response: Enables a web response. Comment: Starts a thread about the rich message.) The setting is currently applied company-wide, but will eventually be updated to apply at the template level.

Note: If your company uses Whispir’s Connect app and wants to take advantage of its features contact the Whispir Support Team (support@whispir.com) for more information.

• Channel Defaults: Configure message channel defaults
• Quotas & Notification: See Configure message quotas and notification settings
• Languages
• Dictionary: See Set the default dictionary
• Blacklisting: Blacklist mobile phone numbers and email addresses
• Throttling: See Configure message throttling

Time Rules

• Blackout Periods: See Set time rules for blackout periods

Address Book

• Address Book: See Configure address book settings

Categories

• Categories: See Manage categories

Events

• Label Mapping

Attributes

• Message Event Attribute Map

Contact Management

• Update Reminder: See Configure the contact update reminder
• Contact API: See Configure the Contact API email notification setting
• Contact Privacy: See Enable contact privacy
• Contact API Mapping: Configure the Contact API Mapping settings
• Contact API Properties: Configure the Contact API Properties settings

Rich Message Studio

• Versioning: See Configure template versioning
• Security: See Configure Rich Message Studio security

Activity and Discussion

• Activity and Discussion: See Use Activity and Discussion

Search

• Workspace View: See Set the Workspace View search period range

Portals & Apps

• Whispir Connect
• Whispir Custom Apps
• Manage API Callbacks: See Register a callback URL
• Contact Portal

Single Sign-On (SSO)

• Settings

Related links

• About Administration settings

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