View message attachments

You can view or download files attached to a message when you open the message from the View My Messages page.


  1. Ensure that the required workspace is on the Workspace toolbar.
  2. Hover over the workspace to view the Workspace menu and then click Messages.
    The View My Messages page opens. Any message with a paperclip icon paperclip icon beside it has one or more attachments.
  3. Locate the message with an attachment you want to view.
  4. Tip! Click show filter button to use the filter options to help you find the message.

  5. Click the message to open it on the View Message page.
  6. Click the attachment in the Attachments field.
view message attachment
  1. Follow your browser’s prompts to open or save the file. (The process can vary from browser to browser.)

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