Understand a message’s Features settings

whispir logo This topic relates to Whispir’s Rich Message Studio (not to Whispir’s ‘classic’ messaging).

You can apply a range of advanced features to a Rich Message Studio message or template to give you more control over your messages. You activate features on each of the tabs at the Features step in the message (or template) creation process.

When you select a feature’s check box, one or more additional fields may appear, prompting you to enter extra information. In some cases, selecting a check box disables other features.

Note: Any features that you apply in a template are inherited by all messages created using that template.

Available features

features available at the features step

Features that are not available when you select a particular feature

Feature When the feature is enabled, these features can't be enabled: When any of these features are enabled, the feature can't be enabled:

Message Alert

(not applicable)

(not applicable)

Push Notifications

(not applicable)

(not applicable)

No Reply

  • Escalation
  • Delivery Report
  • Retries
  • Message Alias

No SMS Receipts(‘Delivery Receipts’)

  • Escalation
  • Delivery Report
  • Retries
  • Escalation

Message Alias

  • No Reply

 

Message Throttling

  • Escalation
  • Retries
  • Escalation
  • Retries

Escalation

  • Message Throttling
  • Delivery Report
  • No SMS Receipts ('Delivery Receipts')
  • Message Throttling
  • Delivery Report

Delivery Report

  • Escalation
  • No Reply
  • Escalation

Retries

  • Message Throttling
  • No Reply
  • No SMS Receipts (‘Delivery Receipts’)
  • Message Throttling
  • No Reply

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