Understand a message’s Features tab

whispir logo This topic relates to Whispir’s ‘classic’ messaging features (not to the Rich Message Studio).

You can apply a range of advanced features on a message's Features tab to give you more control over your messages.

When you select a check box, one or more additional fields may appear, prompting you to enter extra information. In some cases, selecting a check box disables other features on the tab.

Note: This topic also applies to templates created using Whispir’s ‘classic’ template functionality. See Create a new ‘classic’ template.

Available features

features tab

Features that are not available when you select a particular feature

Feature When the feature is enabled, these features can't be enabled: When any of these features are enabled, the feature can't be enabled:

Message Alert

(not applicable)

(not applicable)

Push Notifications

(not applicable)

(not applicable)

No Reply

  • Escalation
  • Delivery Report
  • Retries
  • Message Alias

No SMS Receipts(‘Delivery Receipts’)

  • Escalation
  • Delivery Report
  • Retries
  • Escalation

Message Alias

  • No Reply

 

Message Throttling

  • Escalation
  • Retries
  • Escalation
  • Retries

Escalation

  • Message Throttling
  • Delivery Report
  • No SMS Receipts ('Delivery Receipts')
  • Message Throttling
  • Delivery Report

Delivery Report

  • Escalation
  • No Reply
  • Escalation

Retries

  • Message Throttling
  • No Reply
  • No SMS Receipts (‘Delivery Receipts’)
  • Message Throttling
  • No Reply

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