Configure voice settings

Role: Company Administrator

You can configure a number of settings that control voice message behaviour, including prompts that instruct call recipients to press particular keys on their phone key pad.

Steps

  1. Open the Company Settings page (click administration sidebar icon > Administration sidebar > Company Settings).
  2. In the Settings pane on the left expand Messaging and click Voice.
  3. Configure the settings outlined below as required and then click Save.

Voice Settings section

  • Inbound Bridging No: (Not applicable. This feature is no longer in use)
  • Voice speed: Select the speed at which the synthetic voice speaks the message content and prompts. For example, select Slow or Fast.
  • Note: Depending on how voicemail has been configured by Whispir for your company, the voice speed setting you select might not be applied. If this is a feature you need to use, contact the Whispir Support Team (support@whispir.com) to confirm if it’s available for your account or not.

Voice Message Controls section

All settings below apply to outbound voice messages only.

 

Related links

BACK TO TOP